Act on Specified
Commercial Transactions


BioLife Kenji Asaoka
111-16, Chiyo-cho, Moriyama-shi, Shiga, Japan
Mail: TEL: 0748-41-0029

Sales Manager

Kenji Asaoka

Fees other than the product price

(From June to October, shipping costs will be an additional 1.10 yen for cool (refrigerated) delivery to protect the product.
(From June to October, an additional 1.10 yen will be charged to protect the product for cooled (refrigerated) shipping. Free shipping for orders over 10,000 yen

How to Order

You can order online 24 hours a day, 7 days a week.

Product delivery time

In principle, we ship on the next business day after your order is placed.
Not limited to the above, in the case of bank transfer payment, the product will be shipped after payment is confirmed.

Payment Methods

Bank transfer, credit card payment, convenience store payment, and other online payment methods

Returns and Exchanges

Returns and exchanges are accepted only in the case of defective products or damage during delivery. Please contact us by e-mail or phone within one week of receiving the product.
We will contact you regarding return shipping. We will cover the shipping costs for the return.
Please note that we may not be able to accommodate returns without prior notification. We do not accept returns or exchanges for reasons attributable to the customer.
You may cancel your subscription at any time. If you wish to cancel, please contact us by e-mail or phone at least 14 days prior to the next shipment. TEL:0748-41-0029


Please contact us at the following address.
Bio-Life Co. 524-0034
111-16, Chiyori-cho, Moriyama-shi, Shiga
TEL: 0748-41-0029