Act on Specified
Commercial Transactions
Seller
BioLife Kenji Asaoka
111-16, Chiyo-cho, Moriyama-shi, Shiga, Japan
Mail: info@biolife-shop.jp TEL: 0748-41-0029
Sales Manager
Kenji Asaoka
Fees other than the product price
(From June to October, shipping costs will be an additional 1.10 yen for cool (refrigerated) delivery to protect the product.
(From June to October, an additional 1.10 yen will be charged to protect the product for cooled (refrigerated) shipping. Free shipping for orders over 10,000 yen
How to Order
You can order online 24 hours a day, 7 days a week.
Product delivery time
In principle, we ship on the next business day after your order is placed.
Not limited to the above, in the case of bank transfer payment, the product will be shipped after payment is confirmed.
Payment Methods
Bank transfer, credit card payment, convenience store payment, and other online payment methods
Returns and Exchanges
Returns and exchanges are accepted only in the case of defective products or damage during delivery. Please contact us by e-mail or phone within one week of receiving the product.
We will contact you regarding return shipping. We will cover the shipping costs for the return.
Please note that we may not be able to accommodate returns without prior notification. We do not accept returns or exchanges for reasons attributable to the customer.
You may cancel your subscription at any time. If you wish to cancel, please contact us by e-mail or phone at least 14 days prior to the next shipment.
Mail:info@biolife-shop.jp TEL:0748-41-0029
Inquiries
Please contact us at the following address.
Bio-Life Co.
524-0034
111-16, Chiyori-cho, Moriyama-shi, Shiga
Mail:info@biolife-shop.jp
TEL: 0748-41-0029